Career
Program and technology leadership across Asia Pacific.
Program and delivery leader with a techno-functional background: 25 years across banking, payments, telco, retail and the public sector, the last 15 leading programs for Fortune 500 companies in Asia Pacific. I work where business process meets technology: requirements and solution design, integration, data migration, cutover and adoption, and now governed AI in production.
Experience
Enterprise AI Architect
Designed and built AECC, a governed multi-agent platform on Amazon Bedrock and Microsoft Foundry; a serverless AI gateway routing across 12 model APIs with failover and cost control; an AI-native delivery practice shipping iOS apps.
APAC Program Lead
Led the APAC region of Daimler AG's USD 3.2B IT transformation: 191 data centers into 9 global sites, 82 platforms and 1,000+ applications to hybrid cloud, 600+ staff moved to a new operating model. Johnson Controls private-cloud move, USD 750K under budget.
Head of Digital Office & IT Business Partner, APAC
Integrated SAP, Dynamics 365 CRM, Magento, Kinaxis and Power BI across 62 stores and 12 offices; POS rollout to 40+ stores; digital adoption behind 34% year-on-year revenue growth and a 30% cost reduction.
Senior Manager, Payment Projects
Delivered Singtel Group's first PCI-DSS payments hub (turnover up 220% in year two), the Dash wallet, and the MAS-mandated migration of 1.3M customers on time.
AVP, Project Management
Acquiring and payment gateways for 6 banks with EMV and card-scheme certification; 500+ merchant outlets including Changi Airport; ran PCI-DSS end to end.
Earlier career
National ID and biometric programs, government portals, a 12-country loyalty program, lecturing at Temasek Polytechnic, and software engineering in Java, .NET and SQL.
Skills
Functional depth
- Payments, cards and digital wallets
- Banking and MAS-regulated delivery
- Telco BSS/OSS and omnichannel
- Retail, POS and e-commerce
- ERP, CRM and supply chain
- Government ID and biometrics
Technical depth
- AI platformsAmazon Bedrock and AgentCore, Microsoft Foundry, Azure OpenAI, Copilot Studio
- Enterprise appsSAP ECC and S/4HANA, Dynamics 365 CRM, Salesforce, ServiceNow, Magento, Kinaxis
- Cloud and migrationAWS, Azure, hybrid cloud, AWS Cloud Migration Factory
- Data and BISnowflake, Databricks, Power BI
- GovernanceNIST AI RMF, ISO/IEC 42001, MAS TRM, PCI-DSS, PDPA
- DeliveryAgile, SAFe, ITIL, TOGAF, PMO
Education
MBA, University at Buffalo, State University of New York, 2014 · M.Sc. Computer Science, Bharathidasan University, 1999
Open to program director, head of delivery and PMO, senior IT leadership and AI teaching roles.